PRIVACY POLICY

CRM Best Cleaning

Last Updated: February 16, 2026

1. INFORMATION WE COLLECT

We collect personal information when you:

Contact us through our website, email, or phone
Schedule or request cleaning services
Opt in to receive SMS text messages

Information collected may include:

Name, email address, phone number
Service address and service preferences
Communication preferences (email, SMS)
Payment information for completed services

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide cleaning services you request
Schedule and confirm appointments
Send service updates and appointment reminders
Process payments and send invoices
Respond to your questions and requests
Improve our services and customer experience

3. SMS TEXT MESSAGE OPT-IN DETAILS

You may opt in to receive text messages from CRM Best Cleaning through:

Our website contact form at https://www.crmcleaning.com/contact/ by checking the SMS consent checkbox
Verbal consent when calling 719-347-1390 to schedule services

By opting in, you consent to receive:

Appointment confirmations and reminders
Service updates and notifications
Customer support messages related to your service

Message frequency varies based on your appointment schedule. Message and data rates may apply depending on your mobile carrier plan.

You can opt out at any time by:

Replying STOP to any text message from us
Calling us at 719-347-1390
Emailing info@crmcleaning.com

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

4. COOKIES AND TRACKING

Our website may use cookies to improve user experience and website functionality. We do not use tracking cookies for advertising purposes.

5. DATA SECURITY AND HANDLING

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

We retain your information only as long as necessary to provide services and comply with legal obligations.

6. YOUR RIGHTS

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of SMS communications at any time
Withdraw consent for data processing

To exercise these rights, contact us at info@crmcleaning.com

7. MOBILE INFORMATION SHARING

We do not share your mobile phone number or SMS communications with third parties except:

With your explicit consent
As required by law or legal process
To our service providers who help deliver SMS messages (they are prohibited from using your information for other purposes)